DIGITAL COURSE TERMS AND CONDITIONS
For one-off purchases of digital courses
The EquiCan Academy
Version 1.0 · August 2026 · Review annually
IMPORTANT — PLEASE READ BEFORE PURCHASE
These Terms apply to individual digital courses purchased for a single payment by private individuals for their own personal
use. They are separate from our Digital Membership Terms and Conditions, which apply to monthly and annual memberships.
Our Courses are not sold to businesses or organisations, and may not be used for any trade, business or professional purpose.
By completing your purchase you confirm that you have read, understood and agree to these Terms, and to our separate
Disclaimer, Safety Notice and Acknowledgement, which you must also accept.
1. About us and these Terms
1.1 The EquiCan Academy is an educational company. These terms and conditions (“Terms”) apply to the purchase of
individual digital courses (“Course” or “Courses”) from The EquiCan Academy, operated by Dr Emma-Louise Emerson (“we”,
“us”, “our”).
1.2 Our contact details are:
The EquiCan Academy Suite 10, Oldmeldrum Business Centre Aberdeenshire AB51 0BZ Email: emma@theequicanacademy.co.uk
Website: https://www.theequicanacademy.co.uk
[If The EquiCan Academy is an incorporated company, add: Registered in Scotland, company number [NUMBER].]
1.3 These Terms should be read together with our Website Terms of Use, Privacy Policy, Acceptable Use Policy and our
Disclaimer, Safety Notice and Acknowledgement, all of which are available on our website.
1.4 These Terms prevail over any inconsistent terms or conditions contained or referred to elsewhere, or implied by law, trade
custom, practice or course of dealing, except where such terms cannot lawfully be excluded.
1.5 By purchasing a Course you agree to these Terms. If you do not agree to them, you should not complete your purchase.
1.6 Our Courses are sold to private individuals only. They are for your own personal, non-commercial learning. They are not
sold to businesses, and they may not be purchased by, for, or on behalf of any company, partnership, riding school, livery yard,
training business or other organisation, nor used for the purposes of any trade, business, craft or profession.
1.7 By purchasing you confirm that you are buying wholly or mainly for purposes outside any trade, business, craft or profession,
and that you are therefore a consumer for the purposes of UK consumer law.
1.8 Please save or print a copy of these Terms for your records. We will not file a copy on your behalf. We may amend these
Terms from time to time in accordance with clause 14.
2. How the contract is formed
2.1 The order process is as follows:
2.1.1 you select the Course and proceed to checkout;
2.1.2 you make payment as directed via our payment provider;
2.1.3 we send you an email acknowledging your order and confirming whether we have accepted it.
2.2 A binding contract between you and us (“Contract”) comes into effect only when we send you the email confirming
acceptance of your order. If we do not accept your order we will refund any payment taken in full.
2.3 If you notice an error in your order at any stage, please email us immediately at emma@theequicanacademy.co.uk and we
will do our best to correct it.
2.4 We may refuse any order at our absolute discretion and are not obliged to give reasons.
3. What you receive
3.1 The Course content, format and inclusions are as described on the relevant sales page at the time of your purchase.
3.2 Courses are delivered digitally through our course platform, either via Skool, at https://www.skool.com/the-equican-academy/
about, or within our private host platform and by email. Video content is hosted on Vimeo and/or YouTube and is accessed within the
platform.
3.3 Access period. You will have access to the Course for 12 months from the date we confirm your order, unless
otherwise stated on the sales page. Where a sales page states that access is “lifetime”, this means for as long as we continue to
make that Course available, which will be for a minimum of 2 years from your purchase.
3.4 If we withdraw a Course. If we decide to withdraw a Course entirely during your access period, we will give you at least
30 days notice by email so that you can download or complete any material you wish to keep, and where the withdrawal occurs
within 12 months of your purchase we will offer you either a comparable alternative Course or a pro-rata refund.
3.5 To access the Course you will need:
3.5.1 an internet connection and a device capable of playing video;
3.5.2 a free account on the Skool platform or a login link via our private course platform;
3.5.3 a free Zoom account, if the Course includes any live sessions (VIP program);
3.5.4 a printer, if you wish to print workbooks or materials for your own private use.
3.6 We have taken all reasonable steps to ensure Course content is available throughout your access period. However, the
content is held on third party servers and we cannot guarantee uninterrupted availability. If content is unavailable for a prolonged
period we will use reasonable efforts to restore access or provide an alternative means of delivery.
3.7 Where a Course includes live sessions, the dates and times are as set out on the sales page or as otherwise notified, and are
subject to change. We will give you as much notice of any change as reasonably possible. If you cannot attend a live session we
will provide a replay where practicable. We are not obliged to refund any amount in respect of live sessions you do not attend.
4. Price and payment
4.1 The price payable is as set out on the sales page and order form at the time of purchase.
4.2 Payment is due in full at the time of purchase. Courses are one-off purchases and no recurring payment will be taken.
4.3 Where a payment plan is expressly offered and selected, you authorise us to take the agreed installments automatically on the
dates set out on the order form, without further notice. Access to the Course may be suspended if an installment is not paid.
4.4 Prices are stated inclusive of VAT.
4.5 If any sum is not paid within 7 days of the due date, we reserve the right to charge interest from the due date until actual
payment at 3% above the base rate of The Royal Bank of Scotland plc from time to time in force, and/or to suspend access until
payment is made.
4.6 Except as set out in clause 7, and except where you have a statutory right to a refund, all payments are non-refundable.
5. Your right to cancel — please read carefully
5.1 Because our Courses are sold only to private individuals for personal use, you will be purchasing as a consumer, and the
following statutory rights apply to you.
5.2 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you normally have the
right to cancel a distance contract within 14 days of the date the Contract is formed, and to receive a full refund.
5.3 However — and this is important — digital content is treated differently. Because Course content is supplied
immediately and in digital form:
5.3.1 at checkout you will be asked to give your express consent to us beginning to supply the digital content before the end of
the 14-day cancellation period; and
5.3.2 you will be asked to acknowledge that by giving that consent you lose your right to cancel once supply has begun.
5.4 If you give that consent and we begin supply, your statutory right to cancel is lost. If you do not wish to give that
consent, you may still purchase, but access will not be released until the 14-day period has expired.
5.5 Where a Course includes services (for example live sessions or coaching) and you request that we begin performance
immediately, you lose the right to cancel once the service has been fully performed. If you cancel before it has been fully
performed, you will pay a proportionate amount for what has already been supplied.
5.6 To cancel where you are entitled to do so, email us at emma@theequicanacademy.co.uk or use the model cancellation form
at Annex 1. It is sufficient that you send your communication before the cancellation period expires. We will refund all payments
received in relation to the Contract within 14 days of being informed of your decision.
6. Refunds
6.1 We do not offer a money-back or satisfaction guarantee. Because Courses consist of digital content that is supplied to
you immediately and cannot be returned once accessed, all payments are non-refundable except as set out in this clause.
6.2 Refunds will be given where:
6.2.1 you cancel within the statutory cancellation period and are entitled to do so under clause 5;
6.2.2 you are entitled to a refund under your statutory rights in clause 7, for example where digital content is not of satisfactory quality, not fit for purpose or not as described;
6.2.3 we do not accept your order, under clause 2.2;
6.2.4 we withdraw a Course within the period set out in clause 3.4; or
6.2.5 you terminate following a material adverse change under clause 13.2 or clause 14.2.
6.3 Please read the Course description carefully before purchasing, and contact us at emma@theequicanacademy.co.uk with any
questions before you buy. We would far rather answer a question than have you purchase something that isn’t right for you.
6.4 Where a refund is due, we will make it using the same payment method you used, within 14 days.
6.5 Where a refund is made, your access to the Course will be withdrawn and the license at clause 9.3 will terminate immediately.
6.6 Nothing in this clause affects your statutory rights.
7. Your statutory rights
7.1 Nothing in these Terms affects your statutory rights as a consumer.
7.2 Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for a purpose made known to us, and
as described. If it is not, you may be entitled to a repair, replacement, or a price reduction, and in some circumstances a refund.
These rights cannot be excluded.
7.3 For further information on your rights, contact your local Citizens Advice or Trading Standards service.
8. Your obligations
8.1 You must keep your account details and password confidential and must not disclose them to any third party.
8.2 Your access is personal to you. You may not share your login, allow another person to use your account, or provide access
to the Course to anyone else.
8.3 You must notify us immediately if you become aware of any unauthorised use of your account.
8.4 Any content you post to our site, our course platform or our social media groups is subject at all times to our Acceptable Use
Policy.
8.5 You may communicate with other learners only for the purposes of making use of the Course, and may not make unsolicited
promotions of your own goods or services.
8.6 You must not use the Course, or anything you learn through it, in any way that is unlawful, or that risks the welfare of any
animal or the safety of any person.
9. Intellectual property
9.1 We are the owner or licensee of all intellectual property rights in the Course and all materials provided as part of it
(“Materials”). Nothing in these Terms transfers any ownership of those rights to you or to anyone else.
9.2 You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to any third
party any of the Materials.
9.3 We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Materials
for your own personal, non-commercial learning during your access period only.
9.4 You may download or print Materials where the platform permits it, for your own private use only.
9.5 You may not make any audio or visual recording of any part of the Materials, or of any live session, without our prior written
consent.
9.6 Use of our name, logo or branding is strictly prohibited without our prior written consent.
9.7 You acknowledge that the ideas, concepts, frameworks and methods shared within the Course — including our 5P Purchase
Success Pathway — are proprietary to us. You must not teach, deliver, adapt or resell them, use them in competition with us, or
use them for any commercial gain.
9.8 You acknowledge that certain information contained in the Materials is already in the public domain.
9.9 This clause 9 survives termination of the Contract.
10. Live sessions and recordings
10.1 This clause applies only where a Course includes live sessions.
10.2 We may record live sessions and make recordings available to learners. Where you attend a live session with your camera or
microphone on, your image and voice may be captured.
10.3 You may choose not to appear in a recording by keeping your camera and microphone off, or by attending only via the
replay. We will make clear at the start of any session that recording is taking place.
10.4 Where recordings capture your personal data, we process it in accordance with our Privacy Policy, and you may withdraw
your agreement to the use of your image and voice at any time by emailing us. We will then take reasonable steps to remove or
edit the recording, although we may be unable to recall material already distributed.
11. Termination
11.1 The Contract continues until the end of your access period, other than those clauses expressly stated to survive.
11.2 We may terminate the Contract and withdraw your access immediately on written notice if:
11.2.1 you commit a serious or repeated breach of these Terms, in particular the sharing of access or Materials in breach of
clause 8 or clause 9;
11.2.2 you commit any fraud or dishonesty in connection with your purchase or use of the Course; or
11.2.3 you behave towards us, our team or other learners in a manner that is abusive, threatening or seriously disruptive.
11.3 Where we terminate under clause 11.2, no refund will be payable except where a refund is required by law.
11.4 You may stop using the Course at any time. Except as set out in clauses 5, 6 and 7, no refund will be payable.
11.5 On termination you must immediately cease all use of the Materials and delete any copies in your possession.
11.6 Termination does not affect either party’s accrued rights, remedies, obligations or liabilities as at the date of termination.
11.7 This clause 11 survives termination.
12. Our responsibility to you
12.1 We warrant that the Course will be of satisfactory quality and reasonably fit for the purpose for which you purchased it.
12.2 The Course is educational. It provides training, information and general guidance only. It does not constitute veterinary
advice, medical advice, physiotherapy or chiropractic advice, legal advice or financial advice, and it is not tailored to your
individual circumstances or to those of any individual horse. Please see our separate Disclaimer, Safety Notice and
Acknowledgement, which forms part of your agreement with us.
12.3 Because outcomes depend on many factors outside our control — including your own actions, your horse, your
circumstances and third parties — we do not guarantee any particular result.
12.4 We will take reasonable care to ensure that information provided is accurate and current at the time of publication, but
veterinary, welfare and training knowledge develops over time and we do not warrant that all content remains current.
12.5 We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to
use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable.
12.6 Because the Course is supplied to you as a private individual for personal use, we are not liable for any business loss,
including loss of profit, loss of business, loss of business opportunity or business interruption. If you use the Course for any
commercial purpose in breach of clause 1.6, we will have no liability to you for any such loss.
12.7 We are not liable for any failure or delay in performing our obligations caused by circumstances outside our reasonable
control, including illness or incapacity, platform or hosting failures, or loss of internet connectivity.
12.8 Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or
fraudulent misrepresentation; any breach of your statutory rights in relation to digital content or services; or any other liability
which cannot lawfully be limited or excluded.
12.9 This clause 12 survives termination.
13. Changes to a Course
13.1 We may make reasonable changes to the content, structure, delivery method, platform, dates or presenters of a Course.
13.2 Where a change is material and to your disadvantage, we will notify you and you may terminate the Contract and
receive a pro-rata refund of the price paid in respect of the unexpired part of your access period.
14. Changes to these Terms
14.1 We may amend these Terms from time to time. The Terms that apply to your purchase are those in force at the date of your
order.
14.2 Where we amend these Terms in a way that materially affects your existing rights, we will notify you by email. If you do not
accept the change, you may terminate and receive a pro-rata refund of the price paid in respect of the unexpired part of your
access period.
15. Data protection
15.1 We process your personal data in accordance with our Privacy Policy, available at https://www.theequicanacademy.co.uk,
and in accordance with UK data protection law.
16. General
16.1 By purchasing you confirm that:
16.1.1 you are legally capable of entering into a binding contract;
16.1.2 you are at least 18 years old; and
16.1.3 you are purchasing as a private individual for your own personal, non-commercial use; and
16.1.4 all information you provide to us is true, accurate and not misleading.
16.2 Purchases for or on behalf of under-18s. Where a Course is purchased by a parent or guardian for the benefit of a
person under 18, the parent or guardian remains the contracting party, remains responsible for compliance with these Terms, and
is responsible for supervising that young person’s use of the Course and for any practical activity undertaken as a result of it.
16.3 You may not transfer your rights or obligations under these Terms to another person without our prior written consent. We
may transfer ours, and will notify you if we do; this will not affect your rights.
16.4 Notices to us must be sent to emma@theequicanacademy.co.uk or to The EquiCan Academy, Suite 10, Oldmeldrum Business
Centre, Aberdeenshire, AB51 0BZ. We may give notice to you at the email or postal address you have provided. Notice is deemed
served 24 hours after an email is sent, or two days after posting by first class, recorded or registered post.
16.5 If any provision of these Terms is found to be invalid or unenforceable, it will be severed to that extent only, and the
remaining provisions will continue in full force.
16.6 If we do not insist on strict performance, or delay in exercising a right or remedy, that does not waive it.
16.7 A person who is not a party to these Terms has no rights under the Contract (Third Party Rights) (Scotland) Act 2017 or the
Contracts (Rights of Third Parties) Act 1999.
16.8 You accept that communication with us will be mainly electronic, and you agree that electronic communications satisfy any
legal requirement for communications to be in writing. This does not affect your statutory rights.
16.9 Governing law. These Terms and any dispute arising out of or in connection with them are governed by the law of
Scotland, and you and we agree to the non-exclusive jurisdiction of the Scottish courts. If you are a consumer resident elsewhere
in the United Kingdom, you may also bring proceedings in the courts of the part of the UK in which you live, and you will benefit
from any mandatory consumer protections of that jurisdiction.
ANNEX 1 — MODEL CANCELLATION FORM
Complete and return this form only if you wish to cancel the Contract and are entitled to do so under clause 5.
You do not have to use this form — an email is sufficient.
To: The EquiCan Academy, Suite 10, Oldmeldrum Business Centre, Aberdeenshire, AB51 0BZ · emma@theequicanacademy.co.uk
I/We hereby give notice that I/we cancel my/our contract for the supply of the following digital course:
Course name: ……………………………………………………………………………………………..
Ordered on: ………………………………………………………………………………………………..
Name of consumer: ………………………………………………………………………………………
Address of consumer: …………………………………………………………………………………..
………………………………………………………………………………………………………………….
Signature (only if this form is notified on paper): ………………………………………………..
Date: …………………………………………………………………………………………………………
© The EquiCan Academy. These Terms were last reviewed on August 2026.
Files coming soon.
TERMS OF WEBSITE USE
This page (and the documents it refers to) tells you the terms of use on which you may use or browse our website TheEquiCanAcademy.co.uk (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please do not use our site.
ABOUT US
www.theequicanacademy.co.uk is a site operated by The EquiCan Academy ("we" or “us”). We are registered in the U.K. Our registered office address is Aberdeenshire Chiropractic Clinic, suite 10, Oldmeldrum Business Centre, Oldmeldrum, Aberdeenshire, AB510BZ, and our email address is emmalouise@theequicanacademy.co.uk
OUR SITE
We allow access to our site on a temporary basis and we reserve the right to withdraw, restrict or change our site at any time and without notice. We will not be liable if for any reason our site is unavailable at any time or if the content is changed or out of date. You must treat as confidential any user identification code, password or other security feature in relation to our site. If, in our opinion, you aren’t complying with these terms of use, we have the right to disable any such code, password or feature at any time. You must comply with the provisions of our Acceptable Use Policy when using our site. It is your responsibility that anyone who accesses our site through your internet connection is aware of these terms and complies with them.
VARIATIONS
We may revise these terms of use at any time by amending this page or by provisions or notices published elsewhere on our site.
INTELLECTUAL PROPERTY RIGHTS We are the owner or the licensee of all intellectual property rights in our site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without a licence from us or our licensors. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent. If, in our opinion, you are in breach of these provisions, your right to use our site will cease immediately and you must either return or destroy (as required by us) any copies of the materials you have made.
RELIANCE ON INFORMATION AND LINKS
The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We process information about you in accordance with our Privacy Policy.
LINKING TO OUR SITE
You may link to our home page only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with our Acceptable Use Policy and must be owned by you. You must not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. If you wish to make any use of material on our site other than that set out above, please address your request to emmalouise@theequicanacademy.co.uk
UPLOADING MATERIAL TO OUR SITE When you upload material to our site, or make contact with other users of our site, you must comply with our Acceptable Use Policy. If you upload material in breach of our Acceptable Use Policy and we suffer loss as a result, you will reimburse us for such loss. Any material you upload to our site will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose it to third parties. If any third party claims that any material posted or uploaded by you to our site violates their intellectual property rights, or their right to privacy, we have the right to disclose your identity to them. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.
OUR LIABILITY
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude: All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect any liability which cannot be excluded or limited under applicable law.
JURISDICTION AND APPLICABLE LAW
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Scotland, England and Wales.
Terms and Conditions of Supply from The EquiCan Academy
Introduction
www.theEquiCanacademy.co.uk] (“site”) is owned and operated by The EquiCan Academy, a company registered in the UK.] and with our registered office at Oldmeldrum Business centre, Colpy way industrial estate, Aberdeenshire, AB510BZ. Please read these terms and conditions carefully before placing an order. By purchasing services on this Site, you agree to be bound by these terms and conditions. If you are not willing to be bound by these terms and conditions, please do not purchase services from this Site.
Changes to terms
We reserve the right, at our discretion, to modify, add, or remove any or all of these terms and conditions at any time and each such change shall be effective immediately upon posting. Please check these terms and conditions periodically for changes. Your continued use of this Site and purchase of services on this Site following the posting of changes to these terms and conditions will mean you accept those changes. Please check the terms before every purchase. If the revised terms apply to any existing provision of services, we will notify you of the changes.
Privacy policy and Acceptable use policy
Registration and other information provided by you is subject to our Privacy Policy and shall only be used in accordance with it. For more information, please go to our Privacy Policy.
Age restriction
You shall not purchase any services from our Site if you are below the age of 18 years old because under this age, you do not have legal capacity to enter into a contract.
Acceptance of order
These Terms will become binding on you and us and a Contract will come into effect between you and us only upon our written acceptance of the order issued to you by email confirmation or when we contact you to tell you that we are able to provide the services or products to you. We are not bound by the order unless we accept it in writing. If there is any conflict between these Terms and any term of the order, the order will take priority.
Entire Agreement
These Terms and the Privacy Policy constitute the entire agreement between you and us and supersedes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
Representations
You acknowledge and agree that by entering into this Contract with us you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or the Privacy Policy. You shall not have any claim for innocent or negligent misrepresentation against us based on any statement in this Contract. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.
Provision of Services
We will supply the services to you from the date set out in the order for the period set out in the order. We will make every effort to provide the services on time. However, there may be delays due to an Event Outside Our Control. See clause 13 below for our responsibilities when an Event Outside Our Control happens. We will need certain information from you that is necessary for us to provide the services, for example, your name. Address. DOB. Contact details and payment preferences. We will contact you in writing about this. If you do not, after being asked by us, provide us with this information, or you provide us with incomplete or incorrect information, we may suspend the services by giving you written notice. We will not be liable for any delay or non-performance where you have not provided this information to us after we have asked. If we suspend the services under this clause 8.3, you do not have to pay for the services while they are suspended, but this does not affect your obligation to pay any invoices we have already sent you. We may have to suspend the services if we have to deal with technical problems, or to make improvements agreed between you and us in writing to the services. We will contact you to let you know in advance where this occurs, unless the problem is urgent or an emergency. You do not have to pay for the services while they are suspended under this clause 8.4 but this does not affect your obligation to pay for any invoices we have already sent you.
If you do not pay us for the services when you are supposed to, we may suspend the services with immediate effect until you have paid us the outstanding amounts (except where you validly dispute an invoice). We will contact you to tell you this. This does not affect our right to charge you interest.
If we supply a product to you as part of the services (such as a report, a DVD, an e-book or any other form of digital content or any other type of product whatsoever), we will own the copyright, design right and all other intellectual property rights in such product and any drafts, drawings or illustrations we make in connection with the product for you.
If there is a problem with the services
In the unlikely event that you are not happy with the services: please contact us and tell us as soon as reasonably possible. please give us a reasonable opportunity to repair or fix any defect; and we will use every effort to solve the problem within [7] days. As a consumer, you have legal rights in relation to services not carried out with reasonable skill and care. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights. Before we begin to provide the services, you have the following rights to cancel our services: Subject to clause 9.4 below, you may cancel any order for services at any time within 14 days of the date of our email confirmation of your order by using the Form of Cancellation. We will confirm your cancellation in writing to you. if you cancel an Order under clause 9.3 (a) and you have made any payment in advance for services that have not been provided to you, we will refund these amounts to you. however, if you cancel an order for services and we have already started providing the services by that time, you will pay us any costs we have reasonably incurred in providing part of the services, and this charge will be deducted from any refund that is due to you or, if no refund is due to you, invoiced to you. We will tell you what these costs are when you contact us. However, where you have cancelled an order because of our failure to comply with these Terms (except where we have been affected by an Event Outside Our Control), you do not have to make any payment to us. If we have completed providing the services, you have no right to cancel, even if this is within 14 days of our email confirmation of your order.
Termination
We may terminate the contract for services at any time with immediate effect by giving you written notice if: you do not pay us when you are supposed to. This does not affect our right to charge you interest on late payment; or you break the contract in any other material way, and you do not correct or fix the situation within 14 days of us asking you to in writing.
You may terminate the contract for services at any time with immediate effect by giving us written notice if we break the contract in any material way and do not correct or fix the situation within 14 days of you asking us to in writing.
Price and payment
Prices of the services are specified on our Site and confirmed on the checkout page. We may change our prices any time, but that will not affect the prices for confirmed orders. Our prices are inclusive of VAT. However, if there is a change in the rate of VAT between the date of the order and the date of delivery or performance, the rate of VAT that you pay will be adjusted, unless you have already paid full purchase price prior to the change in the rate of VAT takes effect. Despite our best efforts, there may be incorrect prices on some of the services. If the correct price is less than a price shown on our site, the lower amount will be charged. If the correct price is higher than the price specified on our site, we will inform you of this and ask whether you wish to continue with the order with the actual higher price. If the error in price is obvious, unmistakable and misprinting could have been recognised reasonably by you, we will not be liable to provide the services or products to you at the lower price that was incorrect. Payment for services is to be made in advance by credit or debit card or Paypal except where agreed otherwise in writing between us. We accept payment with all CREDIT AND DEBIT CARDS, with the exception of AMEX. If you do not make any payment due to us by the due date for payment, we may charge interest to you on the overdue amount at the rate of 3% a year above the base lending rate of RBS UK from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
Limitation of liability
We are responsible for loss or damage you suffer that is a foreseeable result of our negligence or our breach of the Terms, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract. Exceptions to Limitation of Liability Our liability does not exclude or limit in any way: fraud or fraudulent misrepresentation; death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
Circumstances beyond our control
If there is failure to perform, or delay in performance of any of our obligations under these Terms due to Circumstances Beyond Our Control, we will not be liable for such failure. Circumstances Beyond Our Control include any act or event beyond our reasonable control, including without limitation lock-outs, strikes, or other industrial action by third parties, riots, civil commotion, terrorist attack or threat of terrorist attack, invasion, war (whether declared or not) or threat or preparation for war, explosion, fire, flood, storm, subsidence, epidemic, earthquake, or other natural disaster, or failure of private or public telecommunications networks. If any Circumstances Beyond Our Control affects the performance of our obligations under these Terms: you will be notified as soon as reasonably possible; and the time for performance of our obligations will be extended and our obligations under these Terms will be suspended for the duration of the Circumstances Beyond Our Control. If Circumstances Beyond Our Control occur and continue for more than 30 days and you do not wish us to provide the services, you may cancel the contract. We may cancel the contract if the Circumstances Beyond Our Control continues for more than 30 days.
Notice
Any notice to us should be in writing and sent to us by e-mail, by hand, or by pre-paid post to The EquiCan Academy at Aberdeenshire Chiropractic clinic, suite 10, Oldmeldrum business centre, Oldmeldrum, colpy way industrial estate, Aberdeenshire, AB510BZ and email to emmalouise@theequicanacademy.co.uk Any notice to you will be in writing by e-mail, by hand, or by pre-paid post to the address you provided us with on the order.
Miscellaneous
We may assign our rights and obligations under these Terms to any another person. If there is any such assignment of rights and obligation, we will inform you in writing or by email. You cannot transfer your rights and obligations under these Terms to any another person without our written approval. This contract is only between you and us. No other third person shall have any rights to enforce any terms. Each paragraph of these Terms are separate and distinct form other. If any court or relevant authority determines any clauses of these Terms is unlawful, then such determination will not affect other clauses and all other remaining clauses will remain in effect and full force. Our failure to insist that you perform any of your obligations under these Terms, or to enforce our rights against you, or delay in doing so, does not mean that our rights against you have been waived and does not mean that you need not comply with those obligations. Any waiver by us of your default will be only in writing, and it does not mean that we will waive any of your future defaults. Scottish and English law governs these Terms and contract between you and us. Scottish courts will have jurisdiction on any dispute that may arise out of this Terms or contract between you and us.
Contact us
For any questions or queries you can contact us at +44 1224211517 or e-mail us at emma@theequicanacademy.co.uk
APPENDIX FORM OF CANCELLATION
Complete and return this form only if you wish to withdraw from the contract
To Dr Emma-Louise Emerson and The EquiCan Academy, Suite 10, Oldmeldrum Business Centre, Colpy way industrial Estate, Aberdeenshire, UK, AB510BZ sent by post and also emailed to emmalouise@theequicanacademy.co.uk
I/We [*] hereby give notice that
I/We [*] cancel my/our [*] contract for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date [*]
Delete as appropriate